SHIPPING & RETURNS
SHIPPING POLICY
Orders will be started almost immediately after placing it, but note that each order typically takes 3 to 4 days to create and process before they are shipped.
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We ship to most locations. If your location does not appear as an option when placing your order, please contact us using the Contact Form, and we will see if you can resolve this for you. We cannot guarantee that orders can be shipped to all locations.
Orders are shipped as soon as possible, and estimated shipping times will depend on the shipping method chosen. Please note that Statutory and Bank holidays may slightly delay shipping. Typically, orders will be shipped on the next working day.
We offer two shipping options to our customers: Standard Shipping, which is untracked, and Tracked Shipping, which is fully tracked.
Items are shipped from Ireland using An Post, and then transferred to the postal service in the recipient country. In the event that orders are lost in transit, we can provide copies of the order shipping labels and proof of postage. Republic of Yarnia will consider a parcel lost if not received 45 days after the initial date sent. If a refund is requested for a lost parcel, this will be issued 45 days after initial date sent or after the conclusion of any investigation by the recipient's postal service - whichever date is later.
For Tracked Shipping (tracked) orders, if an item is confirmed shipped and has left Irish jurisdiction, and is lost in transit, Republic of Yarnia will replace your order free of charge or issue a full refund.
For Standard Shipping (untracked) orders, if an item is confirmed posted with An Post (Irish Postal Service), Republic of Yarnia will not replace the order free of charge. Customers who wish to have any items replaced must place a new order and will be charged accordingly as a new purchase, including shipping fees. Republic of Yarnia will refund customers a maximum of 20% of the value of items ordered from the lost order, excluding shipping fees.
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If any unforeseen or extraordinary circumstances result in delayed posting, we will notify you as soon as possible.
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Customers are responsible for any customs or import duties, if applicable. Republic of Yarnia will make every effort to ensure correct info is provided about shipments to allow Customs processing to be as quick as possible.
For our FULL SHIPPING POLICY, please view the FAQ page --> Shipping/Customs
RETURN & EXCHANGE POLICY
Each order placed with Republic of Yarnia is custom made, which means regrettably, returns, refunds, and exchanges are not offered.
In the unlikely event of an issue or defect with the material itself, please contact us.